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Telephone

Contact the Technical Support Team

For technical support, phone is preferred over email.

United States, Canada and Mexico, toll free:
1-888-528-8878

International:
+1 302 223 3411
Replace the + with your international call prefix (Wikipedia).
Canada's country code is 1.


Minimum System Requirements

Note: the following is based on the official Flash Player system requirements.

Flash Player or newer

All configurations need Flash Player browser plug-in or newer.

Install Flash Player on Adobe.com

Supported Systems and Web Browsers

Microsoft Windows Vista, 7, 8 and 10
  • - Google Chrome
  • - Mozilla Firefox
  • - Internet Explorer 8+
    • - IE10+ Metro version will disable Flash. Switch back to the Desktop version.
  • - Apple Safari
Windows XP (Service Pack 3)
  • - Google Chrome
  • - Mozilla Firefox
  • - Internet Explorer will fail on XP. It does not work with HTTPS Server Name Indication (SNI).
  • - Apple Safari
Apple Mac OS X
  • - Google Chrome
  • - Apple Safari
  • - Mozilla Firefox
  • - Opera

Mac OS X 10.6+

Linux
  • - Mozilla Firefox 4
  • - Google Chrome

Ubuntu 10.04+, OpenSUSE 11.3+, Red Hat Enterprise Linux 5.6+

iPad

iOS 7 +

These systems will not work:
  • - BlackBerry PlayBook Tablet
  • - Android tablet, Nook and Amazon Kindle
  • - Mobiles phones: iPhone, Android, etc.