BuzzMath - Technical Support

Having Trouble with BuzzMath?

Our team can help you!

Before contacting the technical support team, please test your web browser configuration.

For a sign in problem, try to reset your password by email. If this fails, please contact the technical support team by phone.

First, Test your Web Browser Configuration

This test will determine if your computer setup is compatible with BuzzMath and if you need to install the Flash Player.

Start your web browser test

Result

Contact the Technical Support Team

For technical support, phone is preferred over email. Before calling us, please send us your browser's configuration.

First, send my browser's configuration

Second, call the english toll free phone number:

United States, Canada and Mexico, toll free:
1-888-528-8878, option 1

        International:
        +1 514 528 8878, option 1
        Replace the + with your international call prefix (Wikipedia).
        Canada's country code is 1 and Montreal is 514.

Minimum System Requirements

Note: the following is based on the official Flash Player 10 system requirements.

Flash Player 10.0.22 or newer

All configurations need Flash Player browser plug-in 10.0.22 or newer.

Install Flash Player on Adobe.com

Operating Systems and Web Browsers

Microsoft Windows

- Internet Explorer 7 and 8
- - 6 is usable but will have major appearance problems
- Mozilla Firefox 3.6
- - 2+ will have minor appearance problems
- Google Chrome 5
- Apple Safari 4 and 5
- - 3.2 will have minor appearance problems
- Opera 9.5+ should work fine

Windows 2000, XP, Vista, Server 2003, Server 2008 and 7

Apple Mac OS X

- Apple Safari 4 and 5
- - 3.2 will have minor appearance problems
- Mozilla Firefox 3.6
- - 2+ will have minor appearance problems
- Opera 9.5+ should work fine

Mac OS X Tiger 10.4, Leopard 10.5 and White Leopard 10.6

Linux

- Mozilla Firefox 3.6
- - 2+ will have minor appearance problems
- Google Chrome 5

Ubuntu 7.10, Ubuntu 8.04, OpenSUSE 11, Red Hat Enterprise Linux 5

Solaris

- Mozilla Firefox 3.6
- - 2+ will have minor appearance problems

Solaris 10

These systems will not work:

- Netscape
- Mac OS 9, Mac OS X 10.1 – 10.3
- Windows 95, Windows 98, Windows ME
- Red Hat Enterprise Linux 3 and 4

Hardware

Windows	Apple Mac OS X	Linux
Intel® Pentium® II 450MHz, AMD Athlon™ 600MHz or faster processor (or equivalent) 128MB of RAM	PowerPC® G3 500MHz or faster processor Intel Core™ Duo 1.33GHz or faster processor 128MB of RAM	Modern processor (800MHz or faster) 512MB of RAM, 128MB of graphics memory

Technical Support